So... you're car is written off and you have to take today off work to deal with the fall out...
What do you learn?
1) The first time you call your insurance company they are utterly useless. You regret that you decided to wake up at 9am to call them.
2) You quickly realise that having comprehensive car insurance is a good investment. An investment you did not make in the past.
3) Accident reports (turns out) are quite illegible when being deciphered unsuccessfully by policeman.
4) It is very useful to have a sister who used to work at a legal firm.
5) When she calls your insurance company, she gets somewhat fulfilling replies from the person on the other end of the phone line.
6) It takes half an hour to get through to your CTP insurance provider, only to be transferred twice and then dealt with in two minutes.
7) Hugs from your niece help after a crappy morning.
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