Tuesday, June 21, 2011

When it's not YOUR problem

Last Sunday morning was... Special.

Nothing major went awry, but quite a few small glitches occurred. If only one happened then no-one would raise an eyebrow, but their accumulative affect was significantly detrimental to the overall service.

If any of Sunday's singular hiccups happened whist I was holding the reigns then I would have let them slide. There would be an excuse. A perfectly acceptable explanation.

For our own mistakes we tend to be more forgiving. We understand the back story. We know about the work that DID occur behind the scenes and the angst when it blew up.

But when faced with others problems, we nit-pick. We notice the typos and the off paced songs. We cringe at the miss-fired technology or easily preventable miss-step.

We seem to be less forgiving to others in the same situation. Or at least I tend to be.

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