When a crisis hits, and someone enters a difficult season of life, everyone works the phones to offer support, condolences or help.
But, all too quickly, the phone stops ringing.
And the silence can be deafening.
This is when the second most important wave of calls needs to be made.
A week later...
A fortnight on...
One month after the funeral...
On significant anniversaries...
Whilst the conversation doesn't need to be long, it does need to remind the person that they are not forgotten and that the offer of prayer, support and help are still ongoing.
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