The king of communication

Back in 2013 I wrote that the chain of communication went like this...
Call > Text > Mail > Email > Facebook > Hopeful Osmosis

Previously I wrote that this applied for effective connecting with teens.

But, no matter the age-group, when applied in the wider context of sharing bad or disturbing news there's a definite preference.

In person.

Because a face trumps a voice.
And a face definitely trumps the written word - be it on a text message, computer screen or paper.

For, if you're going to share unwelcome or important news, the person deserves the opportunity to not only respond and engage in active conversation, but have the fewest filters to cloud the message.