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Tuesday, July 28, 2009

K Mart church salute

Yesterday i was reminded of something that we were told during Big W training. We were instructed to NEVER give a K Mart salute.

A K what, you wonder?

When a customer asks for directions, you point them in the vague location and quickly keep walking.

I thought of this because a guy was complaining about his experience of church visiting in a book i'm reading. He said that the congregation was like a bunch of deaf mutes. They didn't help him in any manner. At best, they gave a K Mart church salute.

Unfortunately, as the church, we often only give minimalistic help to visitors. We give no extra-mile assistance. We don't show people where to take their kids, much less walk them there. We don't give visitors a welcome pack, much less introduce them to the person next to us.

Big W middle-management would be very disappointed in us.

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